Frequently Asked Questions

How do I return an item?
Log into your account and click on RMA Request. Submit the form and we'll issue you an RMA number. Returns are accepted up to 30 days from the ship date. We may refuse your return if a RMA has not been completed. Shipping charges are non-refundable.

One of the items I ordered was damaged.  How do I get it replaced?
Simply complete the return/exchange authorization form and let us know what was damaged.  We'll help you get it fixed or replaced.

Do you offer wholesale accounts?
Yes, we do offer wholesale pricing to businesses with resale tax id numbers. To complete an application, choose "wholesale" from the menu at the top of the page.

Do you give a discount for buying in bulk?
Yes. Please contact us for more information.

Do you dropship?
We are happy to send orders to someone on your behalf. Orders are shipped without prices listed on the packing slip. However, our business name will be listed on the packing slip.

How much is shipping?
Shipping varies depending on location and shipping method. To determine the amount of shipping, add your items to the cart and enter your zip code. You can view your shipping charges before you finalize your order. Please ensure your shipping address is correct, including apartment or suite numbers. Orders that are returned as undeliverable will require customers to pay additional shipping charges to re-deliver. A $10.00 non-deliverable return  shipping charge will also be assessed if the order is returned to us.

Do you have catalogs?
No. In order to keep our prices low, we only provide our online catalog. We do stock many items that are not on our website, so  if you are looking for a particular item, please contact us